Do it All
STAR’s STARSurveys can do it all. STARSurveys is your solution for Customer Satisfaction Surveys. We can automate your survey using the phone, the web or a combination of the two mediums. We can also handle paper responses via Business Reply Envelopes (BRE). > Back to top
Invitations
You can use STARSurveys’s automated invitation to invite customers to take customer satisfaction survey in several ways:
- U.S. mailed or e-mailed invitations
- STARSurveys phone number at the bottom of cash register receipts
- Cards that are handed out
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Incentives
We also have experience offering incentives when appropriate. One client wanted to provide a prize for every 100th caller to the survey. STARSurveys captured the names and mailing information of each 100th caller and STAR shipped the appropriate prize. > Back to top
Choice of Reports
We offer several report choices including the ability to perfectly clone an existing report you may have. We also have standard reports. Whichever you choose, STARSurveys reports are detailed and actionable. Reports are available online in real time. We can display your data in the format that is best for you, including demographically by store, and district. > Back to top
Objectivity
As always, STAR can be identified as an independent third party in charge of data gathering or we can make the look and feel of STARSurveys automation resemble your company’s telephone hotline or web site.
Call STAR today at 1-800-211-5503 for a free demonstration.
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